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Healthcare Support Workers - Mandatory Standards and Codes

On 28 October 2009, the Cabinet Secretary for Health and Wellbeing launched a set of Mandatory Induction Standards and a Code of Conduct for healthcare support workers, along with a Code of Practice for Employers. To view her speech, please click here.

The standards and codes will be made mandatory from December 2010.

To view the mandatory standards and codes, please click on the following:

Induction standards for healthcare support workers

Code of conduct for healthcare support workers

Code of practice for employers of healthcare support workers

Stakeholder engagement throughout the development work leading up to the Cabinet Secretary's decision to make the standards and codes mandatory has given rise to a number of questions. For the latest version of the Frequently Asked Questions click below.

Frequently Asked Questions

A strategic Implementation Group was set up to provide strategic advice relating to the mandatory implementation across NHS Scotland of the standards and codes. Further information will follow in due course.

Pilot and Evaluation Outcomes

From January 2007 and December 2008, a pilot to test out the standards and codes took place in three NHS Boards and one independent hospital. This was managed by NHS QIS on behalf of the Scottish Government Health Directorates (SGHD). The final management report is now available here. A parallel independent evaluation project has also now completed with the Scottish Council for Social Research leading - this can be viewed here.